BMEs Service Request
How can we help?
Contact Cura FZE for help with BMEs account access, registration approval, service requests and provider connections.
Include the details that help us help you
- Your account email and whether you use the engineer or provider workspace.
- A service request number, if your question concerns a request.
- Your phone model, operating system and app version when reporting a technical issue.
- A description of what happened and any error message.
Never send your password, verification codes or patient information. If you share a screenshot, remove personal or patient details first.
Registration and access
New accounts are reviewed by BMEs operations. Provider access also depends on company verification and activation. Contact support if your account is pending, declined or suspended.
Account and data requests
To delete an account, use the account deletion request form. You can also contact care@cura.cx about access to, correction of or deletion of your personal information.